a444's Privacy Policy

Information You Provide Directly

During registration, verification, and transactions, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment details — such as bKash, Nagad, or Rocket account numbers
• Messages and information when you contact our support team

Automatically Collected Information

When you use a444, our system automatically collects certain technical information:

• IP address and device type
• Browser version and operating system
• Time of access and duration of use on the platform
• Which pages you visited and which games you played
• Cookie and local storage data (see details below)

Information Received from Third Parties

In some cases we may receive information through third-party service providers — such as payment processors or identity verification services. This information is used solely to improve the security of your account and the quality of our service.

Account and Service Management

• Creating and verifying your account
• Processing transactions — deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• Providing bonuses and promotional offers
• Maintaining your gaming history and account balance
• Resolving technical issues on the platform

Security and Fraud Prevention

a444 is committed to protecting its users. We use your information to identify suspicious activity, prevent unauthorized access, and block fraudulent transactions. Your data is kept secure using SSL encryption and other technical security measures.

Customer Service and Communication

We use your contact information to send important account notifications, transaction confirmations, and support responses. Our support team is available 24/7 in Bengali and English via live chat and email.

Ensuring Responsible Gaming

We analyze your gaming behavior to identify possible signs of addiction and provide timely support. Responsible gaming is a core priority for us.

Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management. These partners receive information only for their designated tasks and are bound by strict confidentiality agreements.

Legal Obligations

In the case of court orders, government investigations, or legal obligations, necessary information may be shared with the relevant authorities. In such cases, we only provide information that is legally required.

International Data Transfers

Some of our technical services may be operated in other countries. In such cases, your information may be transferred internationally. However, we ensure that such transfers always take place under adequate security measures.

Essential Cookies

These cookies are essential for the basic functioning of the platform. Their main role is to maintain login sessions, perform security checks, and preserve transaction continuity. Disabling them will prevent the platform from working properly.

Analytical Cookies

We analyze user behavior to improve the quality of our service. Information about which pages are visited most and where issues arise is used to make the platform more user-friendly.

Cookie Controls

You can accept or reject cookies through your browser settings. Keep in mind that disabling essential cookies will prevent some important features of a444 from working.

Right to Access

You have the right to know what information we hold about you. You can contact our support team to request a copy of your stored information.

Right to Correction

If any of your information is incorrect or incomplete, you can request a correction. This can be done through account settings or via our support team.

Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

Right to Object to Processing

You can object to the use of your information for marketing or profiling purposes. After you raise an objection, we will no longer use your information for that specific purpose.

Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format. Contact our support team to make this request.

Active Account Information

Your information is retained for as long as your account remains active. Even after account closure, some information may need to be kept for a specified period due to legal obligations.

Transaction Records

Records of financial transactions are retained for the period required by law. These records are used for financial auditing, dispute resolution, and fraud prevention.

Data Deletion Process

Once the retention period ends, we securely delete the information. Secure deletion methods are used for digital data to ensure it cannot be recovered.